Написать официальное письмо! letter of complaint - письмо жалоба you have ordered some goods from the internet store. you are not satisfied with the servise. write a letter of complaint, express your dissatisfaction and explain the reasons

Dear sir, i'm writing in order to complain about the service of your internet store. i have ordered some goods from there and i'm not satisfied with the level of this shop work. firstly, i think all users would be grateful if you could make the design of your sight simpler and handier. in addition, quite a big amount of adverts on the sight of this shop is annoying. another thing i would like to complain about is the fact that there is no opportunity to pay buyings by the internet. that is a real disantdvantage because i am get used to use internet bank. finally, i think introducing such favour as the delivery buyings to the customers' houses would make your internet shop more essential and useful. in conclusion, i am pleased with the wide range of goods in this internet shop. however, making up for above-mentioned disadvantages would be great. maria.

1)  we had eaten lunch by one o'clock. (we were having lunch at one o'clock). 2)  i have been at school since nine o'clock.