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A foreign client using a wheelchair wants to book a room in a four-star hotel with appropriate amenities and wonders what equipment is available in the hotel for guests with special needs. Provide the customer with detailed information and offer book one of the rooms on the first floor. The client says what he thinks more. Make sure the client has received all the responses and end the conversation. A foreign customer in a wheelchair is going to reserve a room in the 4-star hotel room which is wheel chair friendly. He is interested in the facilities for the guests with special needs. Provide all the necessary information to the guest and offer to reserve a room on the first floor. The customer is not ready to make a reservation yet. Make sure the customer has got all the information and finish the conversation. 22. A family of two foreigners with a pet (cat) is going book a double room in a four-star hotel "pet friendly" on one night and calls the hotel