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SERVICE 1. B. Selling the service
1. Fill in the gaps with an appropriate modal verb.
Dialogue1.
Excuse me a) … you like tea or coffee while you are waiting?
OFFER, REQUEST,
SUGGESTION
- Hmm, that would be lovely, Coffee
please.
- How b) … you like your coffee? - Strong, without sugar. - Ok. It's one coffee. I c) … be right
back,
Dialogue2. - Hey, a) … you help me? - Sure, how b) … I help you? - Do you know how to copy a CD? Sure, I know how to copy a CD. I want to make a CD of my favorite songs. OK, No problem. I can do that. It's easy.
- Thanks. I c) … … pay you.
You don't need to pay me. It's my pleasure.
- Thanks. Is there anything I d) …
do to help?
use:
For offering some help we use: Can - Can I help you? Shall - Shall I help you? Will - I will do that for you.
For offering food or drink we Would/like - Would you like
coffee?
Will/Won't - Won't you have
something to eat?
Imperatives (informal) - Have a
biscuit.
For making requests we use: Can (basic requests) - Can you pass the juice? Could (more polite) - Could you help me with this
task, Mr. Johnson?
Would+you+mind+V+ing? (more polite) - Would you mind opening the window?
- Where are the CDs you wanted to сору?
Dialogue3. - a) … we go out at the weekend - That's a good idea. I'm bored.
Then, we b) … … go to the beach.
- We always go to the beach. c) …
do something different.
- d) … … camping? - Oh, Great idea. - Do you have a tent? - No, but I e) … borrow a large one
For making suggestions we use: Could - We could go for a walk
after work if you like.
Shall - Shall we take a 15 minute
break?
We also can use Lat's+Verb How about+V+ing…? Why don't we+ Verb? to express suggestions. - Let's go out
How about going out? - w - Why don't we go out?
from my friend.
94
2. Pairwork. Make up dialogues for the given situations.
HOW
CAN
you

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426
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Spielberg has created a wonderful character who is remembered. it looks nice and very kind, funny and awkward. and the kids just simply fall in love with him. he becomes their true friend. adults, too, should see this movie. it shows very good ones are important for the human feelings we all eventually forget who we eventually grow cold. however, minus all the same there. it seemed to me that the film is in some moments tightened. especially in the beginning it feels like a plot for a long time "swinging

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