Situation: You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter: » explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write at least 150 words.

it was eight o'clock in the morning and time for me to go to work. i looked out of the window. it was raining hard. "you'll get wet through if you go out now," said my mother. "no, i won't," i answered, "i'll take an umbrella." we had five umbrellas in the house, but when i wanted to take one, i found that there was not one that i could use: they all were torn on broken. so i took them all and carried them to the umbrella maker, saying that i would call for the umbrellas on my way home in the evening. when i went to have lunch in the afternoon, it was still raining very hard. i went to the nearest cafe, and sat down at a table. a few minutes later a young woman came in and sat down at the same table with me. when i finished my lunch and was ready to leave, i absent-mindedly took her umbrella and started for the exit. she stopped me saying that i had taken her umbrella. i returned the umbrella with many apologies. in the evening i went to the umbrella maker, to take my five umbrellas and got on the tram to go home. it so happened that the woman i had met at the cafe was riding in the same tram. when she saw me with my five umbrellas, she said: "you've had a successful day today, haven't you? "