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nastya2729
nastya2729
4,5(78 оценок)
Hi maxim,  you asked me to let you know how our holiday in spain was once we return home. i must say, it was rather awful! the very first problem we encountered when we arrived in spain was at the airport. when we booked our holiday package we also requested a transfer from the airport to the hotel. we waited at the arrivals lounge for hours for someone to pick us up but turned out they forgot about us. so we had to take a taxi to our hotel and, oh boy, it was very expensive! when we reached the hotel, at first we thought it looked very nice with several outdoor pools and a large territory and we hoped that the service will be just as good. we were wrong! the staff there was so unprofessional and unfriendly. they could barely speak english, although, we were told they speak good english and they couldn't help us with any of our enquiries. additionally to that, we also caught one of the cleaning ladies stealing from our room. can you imaging how furious we were?   our room was pretty good with a big and clean bathroom, however, the view from the window was terrible, we were facing the back of the hotel where they kept all the bins. and the food at the hotel was awful, the choice was limited and the food looked disgusting. we also had to wait for ages for someone to set up our table and serve the food. after a couple of days we decided to eat at the local restaurants instead.  everything else was actually wonderful, the city was beautiful, the beach was sandy and clean, local people were helpful and friendly. if it wasn't for the hotel we would have had an amazing overall experience. i will never stay at that place every again and would never recommend it to anyone.  best wishes, alex

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