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Выберите подходящий по смыслу вариант ответа. 1. Every plant or factory gives the … for its goods.

a) recognition

b) quality assurance

c) impact

2. The Japanese … the philosophy and ideas of W. Edwards Deming.

a) demonstrated

b) adopted

c) proclaimed

3. Thanks to our high quality products we … our competitive position in the Russian retail market.

a) produce

b) maintain

c) stock

4. The … increase when workers participate in production decisions and know the latest information.

a) benefit

b) recognition

c) productivity

5. The manager … , that our company was going to improve product quality.

a) emphasized

b) adopted

c) took up

6. This plant … a great number of electrical machines for our production.

a) stocks

b) impacts

c) regards

7. … is much lower than the sale price.

a) Production decision

b) Production cost

c) Benefits

8. We have to get this … to continue our goods production.

a) TQM

b) decision

c) quality certification

9. ISO 9000 provides a set of … for a quality management.

a) goals

b) benefits

c) requirements

10. Unfortunately, not all producers are interested in manufacturing

… products.

a) quality

b) stock

c) high price

11. The … of every service organization is the customer satisfaction.

a) cornerstone

b) goal

c) impact

12. If we want to maintain our … , we have to reduce the prices for our goods.

a) competitive positions

b) public sector

c) production decision

13. Consumers have a right to return the goods for replacement or …

a) satisfy

b) refund

c) complain

14. We asked to deliver five computer tables, but two of them are …

a) provided

b) received

c) lacked

15. To … these business relationships we have to … the quality of our goods and services.

a) enhance, lower

b) proclaim, lower

c) maintain, improve

16. TQM should be … by all countries to protect the consumer rights.

a) adopted

b) impacted

c) produced

17. Customers must hurry: … of our high quality products are limited.

a) stocks

b) benefit

c) productivity

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Ответы на вопрос:

rasul1233
rasul1233
4,5(93 оценок)

1a

2c

3b

4a

5c

6c

7a

8b

9b

10a

11b

12a

13c

14b

15a

16c

17a

chmy1998
chmy1998
4,8(61 оценок)
1.when are you going to come back? 2.you should figure out what was wrong. 3.look over this new magazin.there are to many interesting artickes in it. 4.he forgot to pick me up. 5.put up the tent under the tree. 6.to make the table complete you should put in one moe logical field. 7.i strongly advice you not to putting off yoyur trip. 8.don't pur away the idea of buying a new car 9.hook up the cabel 10.our boss set a meeting uop with the president of the company 11.waking up early in the morning is my greatest problem 12/john had his wisdom teeth taken out last week 13.take off your hat when you are indoors, it's impolite 14.get up dear, it's almost 3 o'clock 15.how can i get to the city center? 16.i should get off earlier 17.i usually turn in midnight 18.turn on the radio 19.turn off the light, i'm going to sleep 20.don't put this hat on.you look ridiculous in it 21.i have to drop my sister off

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