maximorlov04

20.04.2021 10:43

Английский язык

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Помагите голова не работает 4. Complete the sentences with the information from the text.
1. The bulk of work performed by the Front Office employees is directly
related to __________.
2. The Front Office is traditionally referred to the Front of the House in
which ___________.
3. The Front Office is composed of ________.
4. The front desk is the term that designates the counter where the guests
_______.5. The front desk employees must have an authoritative knowledge of the
hotel and surrounding area, since they often have to _______.
6. The basic functions performed by the reception are _______.
7. In most cases, the front desk clerk is the first person that guests_______.
8. Most of the time, the desk clerk will manage a cash drawer, as well. He
or she will not usually keep much money, but will often handle
__________.
9. The hotel receptionist is in charge of collecting room payments and
_________.
10.The reservations clerk is responsible for _________.
11.A bellhop is a person who helps hotel guests __________.
12.The Front Office as well as other hotels services is on duty ________.
13.The front desk employees work in _______.
14.The staff of the day and evening shifts are: _________.
15.The staff of the night shift are: _______​