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Clinic: hello, cityview clinic. patient: hello, i'm calling to make an appointment. clinic: medical or dental? patient: medical, please. clinic: can you hold one moment? i will connect you. clinic: hello, how can i help you? patient: i'd like to make an appointment for a check-up. clinic: have you been here before? patient: no, i haven't. clinic: we have an opening on friday, october 12th at 3 o'clock. patient: i'm sorry, i work on friday's. do you have any appointments available on monday or wednesdays? clinic: our first monday appointment would be october 22nd at 9 in the morning. could you make that? patient: yes, that would be fine. clinic: what is your name? patient: luci garcia. clinic: what is your phone number? patient: 764-2110. clinic: is that the 206 area code? patient: yes, that's right. clinic: what is your date of birth? patient: 10/13/63. clinic: how will you be paying for this appointment? do you have health insurance or medical coupons? patient: no, i don't. can you tell me what the charge would be for this visit? clinic: we charge by sliding scale. you will need to bring your last 2 pay-stubs, an id, and a 10$ deposit. please come 1/2 hour before the time of your appointment to fill out a medical history. patient: ok. i will do that. do your doctors and nurses speak spanish? clinic: we do have some doctors and nurses on staff that speak spanish. would you prefer that? patient: yes, please. clinic: ok. i've noted that on the schedule. we will see you on monday, october 22nd at 9 for a physical check-up. plan on spending about 1 hour at the clinic. patient: thank you. good-bye. clinic: good-bye..