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Replace the underlined phrases in the letter with phrases from the box to make it more formal. i was also very disappointed…/i am writing to complain about…/i expect to receive a full refund / dear…/yours sincerely / i would also like…/ in fact, …/in addition to this…/ i look forward to receiving a satisfactory reply / according to your website/ hello mr. smith, this is a short letter to tell you that i think the accommodation that your company provides is not very good. your website says that the apartment are all modern and in good condition. but, the apartment i stayed in was built in 1970s, and needed work doing to it. the floors in the kitchen and bathroom were broken and dirty. and the washing machine was not working. i was also not happy to find that the apartment was a long way from the beach, and not ‘within 10 minutes’ walk’ as specified in the brochure. i had to move to another apartment, which took me time and cost me money. i paid over 300 euros as a deposit on your flat and now i hope you will send me all the money back. and i want you to change the information on your website and in your brochures. i hope you will write me soon. best wishes, miguel rodriges

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  dear  mr. smith,

 

i am writing to complain about  the accommodation that your company provides. according to your website  the apartment are all modern and in good condition.   in fact,  the apartment i stayed in was built in 1970s, and needed work doing to it. the floors in the kitchen and bathroom were broken and dirty. and the washing machine was not working. i was also very disappointed  to find that the apartment was a long way from the beach, and not ‘within 10 minutes’ walk’ as specified in the brochure. i had to move to another apartment, which took me time and cost me money. i paid over 300 euros as a deposit on your flat and now  i expect to receive a full refund. in addition to this  i want you to change the information on your website and in your brochures.  i look forward to receiving a satisfactory reply. 

 

yours sincerely, miguel rodriges


Cat , to care for a cat should be able to removed after her , play with her.-кошка , что-бы ухаживать за кошкой надо уметь убиратся за ней , играть с ней.   dog to get a dog and care for it, i must walk her every day , feed her , play with her.- собака , что-бы завести собаку и ухаживать за ней, надо выгуливать её каждый день , кормить её , играть с ней. и т.д

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